These are my first pair of bendable clogs, and I am sold on the concept for closed-back styles. The shoes moves with your foot as you step and minimizes the friction on your heel. I requested extra room in the vamp for my high arches and Sven delivered a perfect fit with no break-in time and no ouchies. Custom shoes, and attentive service... I have four pairs of shoes from here, and I'm browsing for more!